Refund policy
Customers may request an order cancellation within 24–36 hours of placing their order. After the 36-hour cancellation window has passed, your order has entered the processing and shipping stage. At this point, we are no longer able to cancel or modify your order before delivery.
If you would like to request a cancellation, please contact us as soon as possible at beckedorffecom@gmail.com with your order number and cancellation request.
Once your order has been processed or shipped, cancellation requests cannot be accepted.
Refunds
If your cancellation request is submitted within the 24–36 hour cancellation window and approved, your refund will be processed back to your original payment method.
Once a refund has been issued, please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider's processing time.
If you have any questions regarding your order or refund, please contact us at: beckedorffecom@gmail.com